This is a Stressful Life

ttc

I was on the Bay bus when I noticed an off duty TTC driver a few steps away. He had jumped up to offer his seat to an elderly European lady. She started talking to him in a very loud voice and he was incredibly polite, answering all of her questions and comments respectfully. I liked that. At one point a man got on and was using sign language. Unbelievably, the off duty driver began mimicking the sign language in an effort to communicate back. I thought, wow, this man is a quick learner. With each kind gesture, I could see him stand a little taller and look a little prouder. Finally he said loudly, “this next street is a real NIGHTMARE…. coming up, Elm Street”. He laughed at his own joke and I could tell he was in his element. The European lady said “you are great, not like the other drivers on here”. He said… “ma’am, honestly, this can be a stressful job”. She said, “this is a stressful city… and this is a stressful life, no excuse”. We were all silent for a second pondering that. I thought, damn right girl, you nailed that.

I got off at the next stop and he had stepped off to let us all pass by. I said, “I love your personality and positivity. Don’t change – the TTC needs more of this”. He was so taken aback that I felt like he wanted to salute me. He nodded emphatically and said, ‘thank you so much, I appreciate that’.

His actions inspired everyone around him and it made me realize the importance of encouraging what you want more of, rather than complaining about what you want less of.

Oh Suzanna

suz

Yesterday I was on the Queen streetcar when this sweet Romanian woman was frantically waving around a toonie. She didn’t know where to get her ticket so she asked a young man standing near her. He took her money and looked around. He never used the payment machine so he really had no clue how to use it. I was sitting across so I started explaining the process. The fair was $2.10 so I reached for a dime and we tried to make it happen. The machine was out of order so the young man tried to explain to Suzanna that if the fare inspector came on she could just tell them. She looked horrified. I pointed to the machine at the end of the street car and subtly suggested the young man try that one. He did lol. The woman was so grateful and relieved when she finally had her ticket and she came and sat beside me.

She was on her way to rehab. She needed a hair cut. Her son bought her a cell phone that she never used but wished she was more fancy so she could pay for things using it. She liked the heat but it was too hot for her. She kept inching closer to me until she was almost in my seat. I thought, this deserves a photo. I asked her if I could take a picture for my blog. She paused for a while and said, “is it for the internet’? I told her it was and then she said… “ok yes then’. lol